Terms and Conditions of Sale

Article 1 – Purpose

These Terms and Conditions of Sale (hereinafter "T&Cs") govern the purchase and access conditions for the digital program "S.M.S Sit · Move · Smile Program by CREADIAZ®" (hereinafter "the Program"), offered on the online platform accessible at www.creadiaz.com (hereinafter "the Platform").

Access to and use of the Program implies full and complete acceptance of these T&Cs.

Article 2 – Seller Identification

The Program is published and sold by:

• Name: CREA’DIAZ
• Legal form: Registered association (Association déclarée)
• Registered address: 641 Rives Chancel – 97232 Le Lamentin, Martinique, France
• SIRET: 924 313 240 00013
• APE Code: 94.99Z
• Contact: equipe@creadiaz.org

Article 3 – Program Access

Access to the Program is reserved for adult individuals who have created an account on the Platform.

The user must complete a health questionnaire before accessing the Program content (see Article 9).

Article 4 – Program Features

The S.M.S Program includes:

• A structured 4-week program (28 days) with 16 video sessions;
• Progressive content unlocking at a defined pace;
• Gentle physical exercises performed on a chair, set to music;
• 24/7 access via the Platform.

Videos are securely hosted (Cloudflare Stream) and are neither downloadable nor accessible outside the Platform.

Article 5 – Price and Payment Methods

The Program is offered at a price of €67 including all taxes, as a one-time payment. VAT not applicable.

Payment is made online by credit card or PayPal via the secure Stripe platform. Banking data never passes through CREADIAZ servers.

The seller reserves the right to modify prices at any time; the applicable price is the one in effect at the time of order validation.

Article 6 – Free Trial

A 7-day free trial is offered to every new user. During this period, the user has access to the first day of the Program (Day 1).

The free trial requires prior account creation and completion of the health questionnaire. No payment information is required to benefit from the trial.

At the end of the trial, access to the Program is suspended until full purchase. No commitment or automatic renewal is applied.

Article 7 – Right of Withdrawal

In accordance with Article L.221-28, 13° of the French Consumer Code, the right of withdrawal does not apply to contracts for the supply of digital content not provided on a tangible medium, the performance of which has begun with the prior and express agreement of the consumer, who expressly waives their right of withdrawal.

The user acknowledges and accepts that access to the Program begins upon payment confirmation and thereby waives their right of withdrawal.

Article 8 – License of Use and Access

Purchase of the Program grants the user a personal, non-exclusive, non-transferable license for strictly private use.

Access is limited to one connected device at a time (technical control via active session). Any account sharing or simultaneous access attempts from multiple devices may result in access suspension.

Access to the Program is granted for life after purchase, subject to the Platform remaining online.

Article 9 – Health Questionnaire and Medical Non-Substitution Clause

Before accessing the Program, the user must complete a health questionnaire. This questionnaire aims to ensure the user has no contraindications to practicing the proposed exercises.

The Program does not constitute medical, paramedical, physiotherapeutic, or rehabilitation treatment in any way. It is a wellness program intended for personal use.

The user is invited to consult a healthcare professional if in doubt about their ability to practice the exercises.

Article 10 – User Obligations

The user agrees to:

• Use the Program for strictly personal purposes;
• Not reproduce, distribute, modify, or redistribute video content, in whole or in part;
• Not record, capture, or download videos by any means;
• Not share login credentials;
• Comply with applicable laws and regulations.

Article 11 – Intellectual Property

All Program content (videos, texts, images, music, graphics, logo, CREADIAZ® brand name) is protected by intellectual property law and remains the exclusive property of CREADIAZ.

Any unauthorized reproduction, representation, or exploitation, in whole or in part, is strictly prohibited and subject to prosecution.

Article 12 – Liability

CREADIAZ commits to providing functional access to the Program. However, CREADIAZ shall not be held liable for:

• Interruptions due to maintenance operations or external causes;
• Any damage resulting from use of the Program not in accordance with recommendations;
• Misuse of the Platform by the user.

In case of technical malfunction preventing access to content, CREADIAZ commits to restoring access as soon as possible.

Article 13 – Personal Data Protection

Personal data collected during use of the Program is processed in accordance with the General Data Protection Regulation (GDPR).

The user has the right to access, rectify, delete, and port their data, which can be exercised by email at equipe@creadiaz.org.

For more information, see our Privacy Policy.

Article 14 – Modification of T&Cs

CREADIAZ reserves the right to modify these T&Cs at any time. The applicable T&Cs are those in effect at the time of the order. Any modification will be published on the Platform.

Article 15 – Applicable Law and Dispute Resolution

These T&Cs are governed by French law.

In case of dispute, the parties will endeavor to find an amicable solution. Failing that, the dispute will be brought before the competent courts.

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, the consumer may freely resort to a consumer mediator for amicable resolution of any dispute.

Article 16 – Final Provisions

If any clause of these T&Cs is declared null or unenforceable, the remaining clauses shall remain fully in effect.

The failure of CREADIAZ to exercise a right provided herein shall not constitute a waiver of that right.